Terms and Conditions
Elmhay Park Terms and Conditions. Bumbelina and Eldon Packages
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Purpose of these Conditions.
These terms are intended to protect Elmhay Park and to ensure that all those in
connection with the booking are fully coherent of the terms and the condition of
the booking.
Definitions
The “Client” is the person or entity hiring the venue/purchasing the package.
Governing Law and Jurisdiction.
These Terms are governed by the laws of England. You consent to the exclusive
jurisdiction and venue of the English courts in all disputes (including non-
contractual disputes or claims) arising out of or relating to any services or
products offered.
General points
The Client will be responsible for any loss or damage to Elmhay Park, the
gardens, all car parks and accommodation, fences and surrounding buildings and
furnishings during its use whether by the Client or the Client’s employees,
contractors or invitees.
Set Up
All set up prior to the event must be performed in a safe and orderly fashion,
including minimum of noise and disturbing any shrubs or garden. No motorised
vehicles are permitted on the lawns. Additional activities, theming and
entertainment must be approved by Elmhay Park.
Generators.
Any generators used by the Client or their suppliers or invitees must be quiet and
can only be located on hard standing pathways to avoid any fuel spillages and
damage to lawns.
Accommodation
All cottage allocations must be organised by the Client, guests must pay the
Client. Allocations must be completed by 6 weeks before the event when an
invoice will be raised and becomes payable one month before the Event.
Minimum requirement for accommodation is Garden House and Garden Cottage.
We require a 50% deposit on these two properties 4/6 weeks after booking.
Food and Beverages.
Barbeques, fryers and similar equipment are not permitted on the lawn at any
time. They must only be used in areas agreed by Elmhay Park, all areas must be
cleared after the event by 10am the following morning.
Operation of Bar
We offer a fully licensed bar, Cash or Card payment or we can set up a Tab to an
agreed amount which will be invoiced and prepaid. We also offer a Pre-paid Bar
option at £34.50 per person (applicable to day and evening guests) and runs from
the end of the Wedding breakfast or Speeches (whichever is latest) until bar
closes. The Pre-Paid Bar includes all drinks offered except champagne and high
end spirits. We reserve the right to close the Bar after Midnight if there are less
than 10 guests drinking. No person under the age of 18 will be served alcoholic
drinks from the Bar.
Wedding Coordinators/ Office wedding Team
Our Office Event team are always available during office hours to help with any
questions. Your Event coordinator for the event day will be allocated three months
prior to the event date. Both Office coordinator and event coordinator will assist
with the completion of your “Itinerary Document”
Health and Safety
Elmhay Park must be informed prior to the event of any Guests with hearing, sight
or mobility issues Safeguarding Children and vulnerable adults must always be
the priority. All suppliers used must have appropriate Insurance, a copy to be
supplied to Elmhay Park. Elmhay Park must be informed of any guests who will
require wheelchair access which is available. Cables crossing pathways must be
covered with anti-trip protection. Any external source of flame eg. oil flares or wax
candles must be in drip proof containers and can only be placed on the hard
standing or the paths to avoid spillage and burning of the grass
Wedding Ceremonies.
All arrangements for Church Weddings must be made directly with the Church.
All arrangements for Civil Ceremonies must be made directly with the Registry
Office.
Lost Property
Elmhay Park accept no responsibility for lost property. Any lost/found items are
recorded and held for one month, any unclaimed items after this time will be
discarded or given to charity.
Outdoor space
No rice or confetti is allowed on the lawns or paths, Biodegradable Confetti is
permitted but only in the Lavender Garden. Nothing should be stacked into the
ground unless by prior agreement by the Elmhay Park. Garden games are
permitted, any games that require hard standing need to be agreed by Elmhay
Park.
External Suppliers
All suppliers must be approved by Elmhay Park prior to booking and carry
adequate insurance. Elmhay Park accept no responsibility for food, beverage,
services or equipment hired, ordered or supplied by the Client. Elmhay Park only
permit fireworks by Galaxy fireworks or Chase Lane Fireworks, as their fireworks
are designed to be wildlife friendly.
Music.
Music restricted to 95 decibels (Legal Limit for employees) Music is only allowed
inside the Orangery or inside the Italian Veranda.
Cottages.
Check in for Cottages in Elmhay Village is from 1pm. Early check in may be
arranged by prior arrangement with management before the event. Check out of
Cottages is by 10am on the day of departure. Servicing of rooms or cottages on
the second or third night will be completed during breakfast only. Any rooms not
available for servicing during breakfast will be serviced on the following morning.
All room allocations must be organised by the Client and the Client is responsible
for all accommodation payments which must be made 1 month prior to the Event.
Check out for Orchardleigh Castle and Lewis Lodge is 2pm and check in for both
is 4pm. Check in to Church Lodge is 12 noon check out is 10am
Orchardleigh Golf Club
Complementary golf is offered with the Bumbleina or the Eldon wedding
packages for up to two “4 balls” and is available the day before the wedding, the
day of the wedding, or the day after only.
Wedding Breakfast
We include in the package a choice of one starter, one main, and one desert plus
all dietaries for the Wedding Breakfast. If you prefer to offer your Guests a choice
of starter, main and desert there is a small supplement detailed below:
Choice of 2 starters (plus all dietaries) @ £1.50 per guest.
Choice of 3 starters (plus all dietaries) @ £2.00 per guest.
Choice of 2 Mains (plus all dietaries) @ £2.00 per guest.
Choice of 3 Mains (plus all dietaries) @ £2.50 per guest.
Choice of 2 Deserts (plus all dietaries) @ £1.50 per guest.
Choice of 3 Deserts (plus all dietaries) @ £2.00 per guest.
Children from the age of 2 years to 11 years are charged at £25 per child.
Children 12 years and over are charged half the adult cost
We regret that we are unable to cater for children under the age of 2 years, a
fridge and microwave will be provided, for the parents to prepare their own meal.
Invoices
Any balance/invoice outstanding is due for payment one month prior to your
Event.
Changes to Itinerary.
Changes to the itinerary can be made up until 2 weeks before the Event and
additional refunds or invoices will be arranged. We are unable to accept changes
within two weeks of the Event and no refunds relating to this period will be made.
Financial.
All Prices quoted are inclusive of VAT at the Current rate at the date of payment.
All major credit cards are accepted. Wedding deposit is 19% of the package price
with the balance due one month before the Event date. Elmhay Park reserves the
right to increase prices for accommodation, catering and beverage after booking.
Should you wish to cancel your chosen day for any reason, all monies paid will be
refunded if Elmhay Park is able to re-book the day/s at full price, less a fee of 5%
of the Package price. Should Elmhay Park be unable to re-book your day you will
forfeit your deposit. In the unlikely event that Elmhay Park becomes unavailable
for any reason for your booked date, we will notify you as soon as possible and
will endeavour to arrange an alternative date. If it is not possible to arrange an
alternative date acceptable to the Client (yourself), we reserve the right to cancel
the booking and refund all monies paid to Elmhay Park. Elmhay Park will then
have no further obligations or liability for non-availability, changes, losses and/or
cancellation. Prices for Hire/Packages are dynamic and we reserve the right to
increase or decrease prices at any time, these increases or decreases will not
effect the price of any Event already booked.